Job Summary:
Organization: International Rescue Committee (IRC)
Country: Cameroon
Field location: Maroua
Office: IRC Maroua, Cameroon
Sector: Monitoring & Evaluation
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Duration: 10 months
International Rescue Committee (IRC) employees respond to the world’s worst humanitarian crises in a wide variety of roles. They are a source of humanity and hope. If you are qualified and passionate, we would love to work with you!
The IRC is one of the world’s largest humanitarian organizations, providing relief, rehabilitation, and post-conflict support to victims of natural disasters, oppression, and violent conflict. As an organization, we are deeply committed to innovation and building creative partnerships to expand the scale, access, and impact of our work.
We work across a wide range of areas, including public health, resettlement/reintegration, education, livelihoods, women’s empowerment, youth development, and the protection and promotion of human rights. We help people through many types of crises in more than 40 countries. IRC leads the way “from harm to home.”
Country context:
IRC began operations in Cameroon in 2016 to address the growing concerns of populations affected by Boko Haram-related violence in the Far North region of the country. Assistance to displaced populations extends throughout the Far North, including Mayo Sava, Mayo Tsanaga, and Logone & Chari, providing life-saving programs to increase access to water and improve hygiene practices in vulnerable displaced and host communities, as well as cash programs to enable poor families to meet their basic needs and improve food security and protection programs, including to address the specific needs of women and girls. Following the worsening crisis in the North West and South West regions of Cameroon, IRC expanded its operations to the South West region in August 2018, providing life-saving humanitarian assistance to internally displaced populations. IRC field offices are located in Maroua and Kousseri in the Far North, Buea, Kumba, Mamfe in the South-West, Bamenda in the North-West as well as a representative office in Yaoundé.
IRC Cameroon has committed in its Strategic Action Plan 100 to continue providing essential humanitarian services, focusing on community safety and ensuring that affected populations can meet their basic needs, while strengthening the resilience of beneficiaries, particularly women and girls.
Position overview:
Reporting to and technically supported by the MEAL Manager, the MEAL Officer works closely with program teams to optimize the monitoring, evaluation, accountability and learning capabilities and opportunities of IRC’s mission in Cameroon. This is to ensure high-quality programming for the clients we serve and to support the overall ambitions of IRC’s Strategy 100 and the country’s Strategic Action Plan. The MEAL Officer oversees, directs and implements the MEAL activities of a project or specific area(s) within the country’s MEAL team.
Responsibilities:
Management and partnership
Provide support for all technical aspects and MEAL activities regarding the project or a specific area and meet the needs of the program. Foster and promote standards and best practices in quality data collection, analysis and reporting. Ensure accountability to clients, partners and funders.
Implement and support the MEAL system and approaches in your areas of expertise and promote learning.
Represent the IRC at technical meetings, forums and other events; build partnerships within the IRC and share capabilities with partners.
Promote access to and use of data for shared learning, informed decision-making and data-driven program adaptation.
Technical supervision
Manage the MEAL system and processes for the specific project or area in alignment with national and global MEAL strategies throughout the project cycle, including
Collaborate with MEAL and program staff to ensure data is collected, compiled, and verified for quality and completeness by IRC and donor standards.
Document and share learning, evidence, and data from previous projects to provide sufficient information for the design of project proposals.
Implement MEAL plans, review data collection tools, promote online tools (CommCare and Kobo), monitor data management processes, quality controls and audits, and update data visualization.
Undertake regular analysis of monitoring data and work closely with officers and programme managers to facilitate decision-making when adapting the programme in real time.
Produce quality reports and update dashboards with key results that support learning and decision making and are shared during project cycle management meetings and team meetings.
Identify, document and share customer feedback to improve services and customer outcomes.
Support the deployment of surveys and polls such as baseline and endline surveys, as well as the commissioning of external evaluations in coordination with programme colleagues and relevant partners.
Support the use of technologies (CommCare, Kobo, Power BI) using standard tools and processes for mobile data collection and online dashboard visualization. This will improve the speed and quality of data collection and analysis, as well as data presentation.
Adhere to and participate in IRC’s efforts to meet its internal and external accountability commitments through the implementation of robust accountability, feedback and customer response mechanisms.
Human ressources
Coordinate, lead and coach MEAL Assistants; foster timely and quality achievements, and an inclusive and respectful team climate.
Promote staff growth and development within IRC teams and partners: Provide high-quality technical training and learning resources to partners, colleagues and junior staff.
Participate in the recruitment and integration of MEAL assistants, consultants and field investigators.
MAIN WORKING RELATIONSHIPS
The position reports directly to the MEAL Manager or to a partnership between the program and the MEAL Manager.
The position directly supervises assistants, volunteers and/or field investigators.
Other internal and/or external contacts
Internal: Project Manager and Senior Officers, Customer Responsiveness Manager, Grants and Partnerships Manager, HR Manager, Field Coordinator.
External: clients, programme partner organisations, local and government authorities.
IRC Job Description Content on Safeguarding: All Roles
Standard Responsibilities
Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC Maroua.
Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies
Standard Job Requirements
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
Related standard content:
IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), maternity leave, transportation support, and gender-sensitive security protocols.
Qualifications
Qualification required
Technical degree or equivalent – additional relevant work experience may be equivalent to training.
At least one year of professional experience in a related field.
Possess basic technical knowledge of M&E approaches and techniques in some or all of the following areas: results monitoring; theories of change, logical frameworks, data collection, data analysis, client feedback and feedback mechanisms.
Experience in collecting and entering quantitative data.
Knowledge and experience with mobile data collection software such as Kobo, CommCare, ODK Collect is required. Knowledge of Tableau, Power BI or GIS software and tools is an added advantage.
Good computer skills in the use of MS Office, particularly Excel and Word – with experience in report writing.
Autonomous and proactive attitude with good organizational, planning and analytical skills, including prioritization and multitasking, with attention to detail.
- Flexibility and ability to work under pressure and in constantly changing work environments.
Proven skills in analysis, systematic thinking and problem solving are definite assets.
A strong understanding of accountability and proven ability to implement feedback systems for customers.
Language: Ability to read, speak and write French with an intermediate knowledge of English. Knowledge of one or more local languages spoken in IRC areas of operation is an asset.
Willingness to travel to various field offices [40%].
IRC is committed to creating a diverse, inclusive, respectful and safe work environment, where all people are treated fairly, with dignity and respect. Consistent with our core values of integrity, service, accountability and equality, IRC strives to maintain a work environment based on mutual respect, in which all people treat each other professionally and without bias, prejudice or harassment.
We recognize and honor the fundamental worth and dignity of all individuals. We are an equal opportunity employer and consider all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, gender identity, age, marital status, veteran status, disability or any other human characteristic.
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