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Manager, Global Program Operations, Waterloo / Ghana / Kenya/ Tanzania

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Organization: Mennonite Economic Development Associates (MEDA)

Country: Canada

Field location: Waterloo

Office: MEDA in Waterloo

Mennonite Economic Development Associates (MEDA) invites applications for a Manager, Global Program Operations to join our dedicated and talented Global Programs team in our mission to create business solutions to poverty!

MEDA’s work is built on a foundation of Mennonite business roots and faith-based values, within the global context of the UN Sustainable Development Goals. We believe business solutions are effective interventions to address poverty. Through a market-systems approach and strategic partnerships, MEDA enables access to finance and provides business and technical expertise to build transformative agri-food market systems that create decent jobs, allowing traditionally excluded groups to become active participants in a sustainable economy. MEDA welcomes all who share our values and want to join us in our mission. To find out more about MEDA, please visit our website at www.meda.org.

Position Summary

Reporting to the GPO Senior Manager, and working closely with Country Program Managers, the Manager, GPO is the central point at MEDA Canada/US for project planning and reporting enabling the country teams to effectively implement their projects. Provide best practices, processes, and tools to support effective project management by country staff. The Manager will be process-oriented and focused on compliance assurance at the project level. The PM may manage a portfolio of 2-3 projects, maintain HQ level donor relationships. As an experienced member of the Global Programs Operations team, this role is vital to the sound implementation and operationalization of MEDA’s project delivery processes and tools.

In addition, the Manager GPO may be required to provide support to business development and special projects based on need and relevant expertise.

Job Status: Full-time, Permanent

Start Date: February 2023

Location: Waterloo, ON / Kenya / Ghana / Tanzania (remote/hybrid work arrangement available)

Applications will be reviewed on a rolling basis

RESPONSIBILITIES

Project / Programs Systems and Process Support (80%)

Lead in operationalizing MEDA’s project management systems and processes

Promote adoption of standard tools and processes across projects and regions

On-site and remote training and learning sessions on best practices, systems, processes and compliance

Delivering project management training plans for new projects and refresher plans for existing projects as required

Provide direct project management and coordination support to projects as requested

Collaboration with CPM on internal and external project reporting

Represent portfolio projects in Canada/US and manage HQ donor relationship management at project desk level

Support programs and projects on site during start up and closure phases, and during peak demand periods during the project life-cycle as required by country teams

Project Risk Assurance and Compliance (20%)

Collaboration with country teams to ensure that contractual and donor requirements are met – ensure project is executed according to contract terms, conditions and timelines, work with country teams to resolve and document deviations, escalate as required

Quality control review on project sub-agreements and contracts coordinating with MEDA Legal, Finance and/or HC as required

Compliance assurance at the project level with both the Donor contract and MEDA policies & procedures

Project and operational risk reviews, based on established templates and processes (such as 11 point list)

Any other duties and/or requirements as assigned

REQUIREMENTS

Education: University degree, ideally Masters or post-degree diploma, in Business Administration or a related field. Formal Project Management certification such as PMP is a strong asset.

Experience: Proven track record of at least 2 years of business experience or industry specific consulting/supporting experience for projects with budgets of up to and including $1 million.

Language: English mandatory, French and Spanish may be a requirement depending on projects supported

Technical: Project support experience (2 years) in market systems and/or agriculture across international regions, experience with donors (such as Global Affairs Canada, USAID, MasterCard Foundation, Bill & Melinda Gates Foundation). Knowledge and aptitude for project management process and tools

Additional Qualifications:

Appreciation and support of MEDA’s mission, vision and values

Understanding and appreciation of business principles, international development and MEDA’s approach of creating business solutions to poverty

Willingness to undertake international travel (approximately 30 days annually)

Excellent skills in relationship management, including building relationships, networking and presentation, negotiation and interpersonal communication

APPLICATION DEADLINE: Monday, January 9, 2023 at 4:00 pm EST

MEDA is an equal opportunity employer and accommodations are available during all phases of the recruitment process. We ask that any applicants requiring accommodation make their needs known in advance.

Website: https://meda.bamboohr.com/jobs/view.php?id=345&source=bamboohr

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